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OSTC 2n right side button stopped working
Posted by: Cristian ()
Date: June 19, 2017 04:54PM

It did work fine before the dive, but once in the water became unresponsive. The left one works fine, just to right one. Not nice when used as a back up computer for the OSTC CR and when the OSTC CR decides to calculate the deco on a ppO2 0.00 rather then the sensor reading, I had the only option to complete the dive on the back up with constant ppO2 0.7



Edited 1 time(s). Last edit at 06/19/2017 04:55PM by Cristian.

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Re: OSTC 2n right side button stopped working
Posted by: Cristian ()
Date: June 19, 2017 05:00PM

Can this be fixed? Any solutions? I dive in fresh water only, caves and mines, no salt deposits.
Thanks

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Re: OSTC 2n right side button stopped working
Posted by: heinrichsweikamp ()
Date: June 19, 2017 07:23PM

Hi, depending on the electronic board version inside the button can be repaired. In any ways please contact us via email to support@heinrichsweikamp.com and we will help.

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Re: OSTC 2n right side button stopped working
Posted by: Cristian ()
Date: June 22, 2017 02:38PM

I have to say I'm impressed with the customer service up to now. I emailed at above address and the local dealer and got answered same day to return the computer to be inspected and hopefully piezoelectric button fixed/replaced.
Computer in the post now. Hopefully it can be fixed as I really like it and it served me well for the past five years.
Looking forward to hearing back from you.
Thanks,
Cristian

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