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Sport : Not all new dives be downloaded
Posted by: divejy ()
Date: September 20, 2015 03:45PM

Hi,

Yesterday I did some dives and try to download to subsurface tonite but not all new dives downloaded. It was in the middle of download that prompt out error screen and Sport exit downloading mode. Subsurface show one new dive (the lastest from the sport). Since it was not all new dives, so I did not import. I try second time after un-pair, it prompt error again than second.png show three new dives but also not all new dives.

Delete pairing and re-pair again, it download some but not all new.


my sport firmware 10.19
OS: Mac 10.10.5

Thanks and please refer screenshots for your reference.



Edited 1 time(s). Last edit at 09/20/2015 07:21PM by divejy.

Attachments: first try.png (217 KB)   first try 1.png (164.7 KB)   second try.png (181.5 KB)  
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Re: Sport : Not all new dives be downloaded
Posted by: glance ()
Date: September 20, 2015 11:26PM

Subsurface will by default only download newer dives than the newest dive from that computer that exists in your logbook.

If you would like subsurface to try to download all dives check the box "Force download of all dives".

If you still got problems downloading from your device, try to check the "Save libdivecomputer log file" dialog and post the resulting log file here, It will contain technical details about why the download failed.


//Anton

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Re: Sport : Not all new dives be downloaded
Posted by: divejy ()
Date: September 21, 2015 05:07AM

Thanks Glance.

Yes, every time I download, it download newer dives.

But this time, I have downloading problem. First try error screen and showed up one newest dive (that most recent dive log from my SPORT.) I then have not import because it will miss some logs between my last diving day and yesterday diving day.

Exit and retry, same error screen but this time show up three recently dive logs.

I have not import too coz I have five newer logs in my dive computers.

Thanks and will save the libdivecomputer log file tonite.

glance Wrote:
-------------------------------------------------------
> Subsurface will by default only download newer
> dives than the newest dive from that computer that
> exists in your logbook.
>
> If you would like subsurface to try to download
> all dives check the box "Force download of all
> dives".
>
> If you still got problems downloading from your
> device, try to check the "Save libdivecomputer log
> file" dialog and post the resulting log file here,
> It will contain technical details about why the
> download failed.
>
>
> //Anton

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Re: Sport : Not all new dives be downloaded
Posted by: finger ()
Date: September 21, 2015 03:08PM

I excactly have the same problem. After several tries i now downloaded all but one. I tested it with the "force download all" but it didn'downloaded all.



Edited 1 time(s). Last edit at 09/21/2015 03:08PM by finger.

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Re: Sport : Not all new dives be downloaded
Posted by: divejy ()
Date: September 22, 2015 07:10PM

I attached subsurface.log for any advise.

Thanks

Attachments: subsurface.log (214 bytes)  
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Re: Sport : Not all new dives be downloaded
Posted by: divejy ()
Date: September 23, 2015 01:15PM

I did update Subsurface bet 4.5.2 and have same problem.

Any one can help?

Please refer attached updated subsurface.log for more details.

Thanks

Attachments: subsurface.log (9.2 KB)  
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Re: Sport : Not all new dives be downloaded
Posted by: glance ()
Date: September 24, 2015 11:42PM

The problem looks to be the same as in [forum.heinrichsweikamp.com]


Subsurface/libdivecomputer ask for dive 0x20 and get 0xAD,0xAD as answer.


Any recent OS X patches who have broken their bluetooth stack?


//Anton

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Re: Sport : Not all new dives be downloaded
Posted by: divejy ()
Date: September 25, 2015 04:59AM

Thanks Glance,

I did un-pair bluetooth and re-pair again, but no luck.

Jackson


glance Wrote:
-------------------------------------------------------
> The problem looks to be the same as in
> [forum.heinrichsweikamp.com]
> ,15696
>
>
> Subsurface/libdivecomputer ask for dive 0x20 and
> get 0xAD,0xAD as answer.
>
>
> Any recent OS X patches who have broken their
> bluetooth stack?
>
>
> //Anton

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Re: Sport : Not all new dives be downloaded
Posted by: finger ()
Date: October 02, 2015 05:58PM

Any news ?

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Re: Sport : Not all new dives be downloaded
Posted by: divejy ()
Date: October 02, 2015 07:00PM

I did download divelogs from my other Macbook pro with OS 10.10.4, but not my home MacBook Pro with 10.10.5

So It might be OS issue and hope someone can address this to Apple to fix it cause I really don't know what happen in OS.

Thanks
Jackson

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Re: Sport : Not all new dives be downloaded
Posted by: finger ()
Date: October 04, 2015 12:33AM

I actually have OS X yosemite 10.10.3 and have this error...

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Re: Sport : Not all new dives be downloaded
Posted by: yannick ()
Date: October 08, 2015 04:15PM

Hello,
Same problem with os X "El capitan" and no firmware update with "Ostc companion"
(10.19 > 10.20)

confused smiley

Yannick

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Re: Sport : Not all new dives be downloaded
Posted by: finger ()
Date: October 21, 2015 09:01AM

Any news ?

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Re: Sport : Not all new dives be downloaded
Posted by: finger ()
Date: November 16, 2015 12:21AM

Hi all
Is the solution from here [forum.heinrichsweikamp.com] also compatible with the sport unit ?


Problem is solved with the newest subsurface ersion



Edited 2 time(s). Last edit at 11/16/2015 02:49PM by finger.

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