OSTC3, cR, sport and 2 :  heinrichs weikamp forum The fastest message board... ever.
OSTC's running hwOS 
OSTC3 (older version) "Port is not defined"
Posted by: solside1971 ()
Date: January 05, 2018 10:31AM

Hello,
I have an iMac with the software version 10.13.2 High Sierra. My OSTC3 was in September at HW for a repair (taster) and they kindly installed the new software version (v 2.15).

As I haven't transferred my logbook for quite a while, I wanted to do so now (I use DiveLog), but the OSTC Companion always tells me that it does not find the Port. I searched in the forum and consequently, I uninstalled the "old" companion and downloaded a the version from the HW homepage. However, the system still tells me then in the Companion "Port is not defined". And yes, I installed the fdit-driver (even several times).

Could somebody help or does somebody have an idea? Thanks in advance!

Options: ReplyQuote
Re: OSTC3 (older version) "Port is not defined"
Posted by: heinrichsweikamp ()
Date: January 05, 2018 11:08AM

Have you defined the port in the companion (Little "Settings" Icon)? What's in the port list there?

Regards,
Matthias

Options: ReplyQuote
Re: OSTC3 (older version) "Port is not defined"
Posted by: solside1971 ()
Date: January 05, 2018 11:17AM

Matthias,
no, I haven't. If I click there, nothing is filled in, but when I click no the ... in order to search for something, nothing appears neither.
What should I do? Thanks

Options: ReplyQuote
Re: OSTC3 (older version) "Port is not defined"
Posted by: solside1971 ()
Date: January 05, 2018 11:23AM

Matthias,
no, I haven't. If I click there, nothing is filled in, but when I click no the ... in order to search for something, nothing appears neither.
What should I do? Thanks

Options: ReplyQuote
Re: OSTC3 (older version) "Port is not defined"
Posted by: grzegorz ()
Date: February 27, 2018 11:57PM

I've got the same problem. Also with OSTC planner. Apparently the is bug in these programs. On the other hand you can use subsurface. It work properly.
G.

Options: ReplyQuote
Re: OSTC3 (older version) "Port is not defined"
Posted by: heinrichsweikamp ()
Date: February 28, 2018 09:44AM

solside1971 Wrote:
-------------------------------------------------------
> Matthias,
> no, I haven't. If I click there, nothing is filled

Then it's no surprise that the error is "Port not defined"... Check which port the unit got (Windows Device Manager) and just enter it manually in the port field. Like "COM 3".

Regards,
Matthias

Options: ReplyQuote
Re: OSTC3 (older version) "Port is not defined"
Posted by: Wiesje ()
Date: March 01, 2018 09:48PM

i have this problem also on my MacBook
and can't find a name like COM 3 or something like that

Options: ReplyQuote
Re: OSTC3 (older version) "Port is not defined"
Posted by: heinrichsweikamp ()
Date: March 02, 2018 09:56AM

Also a USB OSTC3?

regards,
Matthias

Options: ReplyQuote


Sorry, only registered users may post in this forum.
This forum powered by Phorum.