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usb cable
Posted by: gilles ()
Date: March 29, 2018 08:21AM

hello
I've lost the original usb cable.
I thought another one with mini USB would be correct...so I try with my Phone cable...
I can charge my ostc, but it's not possible to connect with softs, to get my dives, updates, etc...no COM recognized...

I try with 4 others = same pb, but with the fifth (I'm obstinate...) it works !

So, my question: is there specifications for USB cable to work correctly with OSTC ?

thanks !!
gilles

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Re: usb cable
Posted by: U-96 ()
Date: March 29, 2018 09:43AM

Hi Gilles

I normally connect my OSTC 2C and my mobile phone with the same cable. My experience with USB charging cables is that some chables are designed only for charging (only the pins for electrical power supply are conneced) and not for data connection.

Do you connect your mobile phone only for charging or for synchronising with a personal information manager (e.g. Outlook) as well?

Cheers
Michi

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Re: usb cable
Posted by: heinrichsweikamp ()
Date: March 29, 2018 09:50AM

Hi Gilles,

We supplied a standard micro USB cable from Samsung with all our Micro-USB OSTC (Samsung APCBU10BBE).

We have a few dozens of these still here on stock. Contact us if you need a replacement cable and can't find it locally.

regards,
Matthias

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Re: usb cable
Posted by: gilles ()
Date: March 29, 2018 10:56AM

thanks for all four your quick answers

mishi: yes, my cable is able to connect my phone and transfer data from it to the PC, but not with my 2C...that's why I didn't understand...

Matthias: a friend whos had recently change his 2C by a 4 doesnt need his cable no more, so I wait for it. If there is a pb, I keep your proposition in mind

thanks again!

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Re: usb cable
Posted by: mobu ()
Date: April 01, 2018 12:31PM

Hi Gilles,


I had the same problem as you. In my case it was what Michi said.

I changed USB cable and could connect OSTC to W7.


Regards

mobu

OSTC plus #16088

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Re: usb cable
Posted by: glance ()
Date: April 15, 2018 06:53PM

I use whatever random micro-usb cable that comes up on top in the cable drawer and I've only had problems once. It took me about 15 minutes to figure out that the cable was a "power-only" cable, which didn't even have the leads for the D- and D+. I immediately threw that cable away.

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Re: usb cable
Posted by: gilles ()
Date: April 16, 2018 08:21AM

I've finally found a good one... there are some for charging and some for data transfer...

all is right now !
thanks

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