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Upgrade 1.3.0 to 1.4.8
Posted by: Filip ()
Date: May 08, 2019 03:30PM

Hello,
I can connect with OSTC Companion (Mac) but then, impossible to click on "Upgrade Firmware", button is grey. Please help
Kind regards,
Filip



Edited 2 time(s). Last edit at 05/08/2019 06:33PM by heinrichsweikamp.



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Re: Upgrade 1.3.0 to 1.4.8
Posted by: heinrichsweikamp ()
Date: May 08, 2019 03:32PM

Hi,

Click on "Upgrade Firmware..." without prior "Connect".

regards,
Matthias

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Re: Upgrade 1.3.0 to 1.4.8
Posted by: Filip ()
Date: May 08, 2019 03:35PM

:-) Thx Matthias !

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Re: Upgrade 1.3.0 to 1.4.8
Posted by: Filip ()
Date: May 08, 2019 03:49PM

Hi Matthias, after upgrade, I have screens in attached files. First screen with all values set to zero, after a while there was screen with text "Shutting down". But now, the screen "Shutting down" is there allready for 10 minutes and nothing happens, screen stays on... What to do now ?
Kind regards,
Filip





Edited 1 time(s). Last edit at 05/08/2019 06:27PM by heinrichsweikamp.



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Re: Upgrade 1.3.0 to 1.4.8
Posted by: heinrichsweikamp ()
Date: May 08, 2019 03:51PM

Restart the update (Wakeup the unit with the left button) to finish the installation of the Part3 (RTE).

Regards,
Matthias

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Re: Upgrade 1.3.0 to 1.4.8
Posted by: Filip ()
Date: May 08, 2019 04:01PM

OK, part3 finished (RTE). Resulting screen shows "cold start" in red and battery empty (red). After restart computer, "cold strat is gone" but battery still empty. Battery was fully charged before upgrade (20 minutes of so ago). How to solve ?
Kind regards,
Filip



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Re: Upgrade 1.3.0 to 1.4.8
Posted by: heinrichsweikamp ()
Date: May 08, 2019 04:21PM

Hi,

All looks normal.

Menu -> SYS2 -> Reset Menu -> Maintenance -> Restore Battery

And if this is not available: Recharge.

The OSTC4 will know it's battery state again after being recharged.

Regards,
Matthias

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Re: Upgrade 1.3.0 to 1.4.8
Posted by: Filip ()
Date: May 08, 2019 04:26PM

Hi Matthias,

All good now ! Thanks again for the magnificent support ;-)

Kind regards,
Filip



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Re: Upgrade 1.3.0 to 1.4.8
Posted by: heinrichsweikamp ()
Date: May 08, 2019 04:36PM

thumbs up

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