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OSTC4 Pairing issue
Posted by: Raff ()
Date: June 25, 2019 12:06PM

Hi,
I am experiencing difficulties pairing a newly purchased OSTC4:-

Windows 10 PC (64-bit)
OSTC Companion v3 appears to have successfully installed
Bluetooth enabled on PC and in OSTC4 settings
OSTC4 lists as paired device ("OSTC4-00264")
However, when I attempt connection via OSTC Companion the following error message is generated:
"OSTC4 selected.
Connecting...
Port is not defined.
Port : Port is not defined.
Error: Port : Port is not defined."

It was my understanding from the manual that driver installation is not required. From Devices>Properties>Hardware I don't see a COM port defined so as to enter into OSTC Companion.

Would much appreciate some advice please. Thanks.

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Re: OSTC4 Pairing issue
Posted by: heinrichsweikamp ()
Date: June 25, 2019 01:31PM

Raff Wrote:
> Port is not defined.
> Port : Port is not defined.
> Error: Port : Port is not defined."

What port is set in the companion (Small gear Icon)?

regards,
Matthias

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Re: OSTC4 Pairing issue
Posted by: Raff ()
Date: June 25, 2019 02:26PM

COM port field is currently blank in Companion settings.

Regards,
Mark

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Re: OSTC4 Pairing issue
Posted by: heinrichsweikamp ()
Date: June 25, 2019 04:52PM

Raff Wrote:
-------------------------------------------------------
> COM port field is currently blank in Companion

Then this error "Port not defined" makes sense winking smiley

Check in Windows 10 Bluetooth settings -> Advanced Bluetooth settings which com port has been assigned to the OSTC4 and just enter it in this field. Like "COM3".

regards,
Matthias

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Re: OSTC4 Pairing issue
Posted by: Raff ()
Date: June 26, 2019 01:20PM

Thanks for this further advice. I had not realised that the Port settings needed to be accessed via 'Further Bluetooth Options'. Added to which, another peripheral was interfering....

With a bit more trial and error, now have it working.



I still think my old OSTC 2n is great, but the OSTC4 is a fantastic dive computer.

Regards,
Mark

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