Contact us directly in this case, please.
info@heinrichsweikamp.com
regards,
Matthias
Search found 4368 matches
- Sunday 23. July 2023, 15:41
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: Button's problem
- Replies: 5
- Views: 13379
- Sunday 23. July 2023, 15:40
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: OSTC Plus Charging Problem
- Replies: 17
- Views: 36406
Re: OSTC Plus Charging Problem
Hi,
What's the exact type of battery you used?
regards,
Matthias
What's the exact type of battery you used?
regards,
Matthias
- Friday 7. July 2023, 16:32
- Forum: OSTC Mk.2, 2N and 2C (Sold between 2007 and 2014)
- Topic: New 3.15 firmware
- Replies: 11
- Views: 81212
Re: New 3.15 firmware
Hello,
This was in fact an unfinished change in the code. So we'll do a 3.16 with the old 2 seconds interval again, which is perfectly fine in terms of averaging and displaying the velocity value to the user.
https://code.heinrichsweikamp.com/publi ... 68f28514e0
Regards,
Matthias
This was in fact an unfinished change in the code. So we'll do a 3.16 with the old 2 seconds interval again, which is perfectly fine in terms of averaging and displaying the velocity value to the user.
https://code.heinrichsweikamp.com/publi ... 68f28514e0
Regards,
Matthias
- Monday 3. July 2023, 08:50
- Forum: OSTC Mk.2, 2N and 2C (Sold between 2007 and 2014)
- Topic: OSTC 2n V3.15 Wrong measurement and calculations
- Replies: 2
- Views: 9094
Re: OSTC 2n V3.15 Wrong measurement and calculations
Hello,
Quite obviously a defect in the pressure sensor. We still have (few) spare parts for the 2N and are still repairing them. Just get in touch with us: info@heinrichsweikamp.com
Regards,
Matthias
Quite obviously a defect in the pressure sensor. We still have (few) spare parts for the 2N and are still repairing them. Just get in touch with us: info@heinrichsweikamp.com
Regards,
Matthias
- Tuesday 20. June 2023, 17:53
- Forum: OSTC 4
- Topic: Deco information suddenly disappears during dive in CCR mode
- Replies: 5
- Views: 35008
Re: Deco information suddenly disappears during dive in CCR mode
You can email me the subsurface XML file.
Regards,
Matthias
Regards,
Matthias
- Tuesday 20. June 2023, 08:41
- Forum: OSTC 4
- Topic: Deco information suddenly disappears during dive in CCR mode
- Replies: 5
- Views: 35008
Re: Deco information suddenly disappears during dive in CCR mode
The displayed decompression information is logged. Can you download the dive with divinglog or subsurface and email us this dive, please? info@heinrichsweikamp.com
Also the deco mode, settings and firmware version would be of interest, of course.
regards,
Matthias
Also the deco mode, settings and firmware version would be of interest, of course.
regards,
Matthias
- Monday 19. June 2023, 13:07
- Forum: OSTC Mk.2, 2N and 2C (Sold between 2007 and 2014)
- Topic: OSTC2: Doesn't wake up
- Replies: 5
- Views: 17363
Re: OSTC2: Doesn't wake up
Hello, This sub-forum is for the old OSTC 2 with USB connection (Last sold 2014....). This would be the right place to post it: https://forum.heinrichsweikamp.com/viewforum.php?f=6 In such a case, however, it is faster and more sensible to contact us directly: info@heinrichsweikamp.com Greetings ...
- Monday 19. June 2023, 13:04
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: OSTC+ startet nicht mehr
- Replies: 3
- Views: 4887
- Monday 19. June 2023, 13:03
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: OSTC Sport - issue during one dive
- Replies: 6
- Views: 22434
Re: OSTC Sport - issue during one dive
Thanks for the information. We'll look into this. From the image I don't think that this is a software issue.
Regards,
Matthias
Regards,
Matthias
- Wednesday 14. June 2023, 16:39
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: OSTC Sport - issue during one dive
- Replies: 6
- Views: 22434
Re: OSTC Sport - issue during one dive
Hi,
Can you post the "Information" page 1 from the "Settings" Menu?
Regards,
Matthias
Can you post the "Information" page 1 from the "Settings" Menu?
Regards,
Matthias
- Saturday 10. June 2023, 15:52
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: Display dropout during dive.
- Replies: 7
- Views: 5357
Re: Display dropout during dive.
There are no known issues in the 10.76 firmware. Check the battery compartment, all dry and clean? Recharge battery overnight.
Regards,
Matthias
Regards,
Matthias
- Friday 9. June 2023, 16:44
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: Blocked ostc plus
- Replies: 3
- Views: 3046
Re: Blocked ostc plus
Your post belongs into the other Forum (OSTC's running hwOS sport or tech) but yes: This strongly looks like a dead pressure sensor. Contact us directly for repair options in this case, please.
regards,
Matthias
regards,
Matthias
- Friday 9. June 2023, 16:19
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: OSTC Plus start problem
- Replies: 2
- Views: 2822
Re: OSTC Plus start problem
Normally, pressing the left button will exit this (special) bootloader screen
Regards,
Matthias
Regards,
Matthias
- Thursday 1. June 2023, 19:50
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: M.Bubbles
- Replies: 3
- Views: 3555
Re: M.Bubbles
Hi,
Microbubbles warning. You missed some deco stops on your backup. You can delete this warning in the Reset menu -> Reset Deco -> Confirm
Which resets your tissue saturation data (obviously), too. So use with care, please.
Regards,
Matthias
Microbubbles warning. You missed some deco stops on your backup. You can delete this warning in the Reset menu -> Reset Deco -> Confirm
Which resets your tissue saturation data (obviously), too. So use with care, please.
Regards,
Matthias
- Wednesday 31. May 2023, 11:22
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: hwOS TECH: New Firmware 3.19
- Replies: 16
- Views: 33142
- Wednesday 31. May 2023, 11:21
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: hwOS TECH: New Firmware 3.21
- Replies: 8
- Views: 70002
hwOS TECH: New Firmware 3.21
Hello, ENGLISH: The new hwOS tech (for OSTC3, OSTC plus, OSTC+, cR, OSTC 2 and OSTC sport (mod. 19)) firmware 3.21 is now available for download: https://heinrichsweikamp.com/service/firmwares [3.21] MD5: 62eae67e83fd5527cc205b8acbc37bf6 FIX: Wrong release date in 3.20 showed "Update!" message ...
- Wednesday 24. May 2023, 15:56
- Forum: OSTC Mk.2, 2N and 2C (Sold between 2007 and 2014)
- Topic: Problem during upgrade
- Replies: 4
- Views: 10702
Re: Problem during upgrade
Trick is to start the upgrade ( click on "Update Firmware" ) within max. 2-3 seconds after the reset on the 2N is triggered.
regards,
Matthias
regards,
Matthias
- Wednesday 24. May 2023, 14:06
- Forum: OSTC Mk.2, 2N and 2C (Sold between 2007 and 2014)
- Topic: Problem during upgrade
- Replies: 4
- Views: 10702
Re: Problem during upgrade
The required trick is already described on the update post here: https://forum.heinrichsweikamp.com/viewtopic.php?t=4071 - Download bootloader v1 (not v2!) - Select OSTC, Mk.2/2N/2C - click on "Update Firmware" - select HEX file - "reboot" the OSTC from the Reset menu and (within 5 seconds) - Click ...
- Tuesday 16. May 2023, 15:45
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: OSTC Plus (+) generations
- Replies: 3
- Views: 3754
Re: OSTC Plus (+) generations
You can bring the unit up to the latest software very easy with our mobile apps "HWOS Config" (Android) or "OSTConf" (iOS): viewtopic.php?f=6&t=14509
Regards,
Matthias
Regards,
Matthias
- Tuesday 16. May 2023, 15:17
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: OSTC Plus (+) generations
- Replies: 3
- Views: 3754
Re: OSTC Plus (+) generations
Hi,
Older models: Current version (Since mid-2022): They use the same software and share the same screen, newer OSTC+ has some hardware changes and is also available with external O2-Sensor monitoring (S8- or Fischer-Bulkhead).
Regards,
Matthias
Older models: Current version (Since mid-2022): They use the same software and share the same screen, newer OSTC+ has some hardware changes and is also available with external O2-Sensor monitoring (S8- or Fischer-Bulkhead).
Regards,
Matthias
- Monday 8. May 2023, 17:52
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: Default time to dive plan
- Replies: 1
- Views: 2515
Re: Default time to dive plan
Hi Pep,
We have changed this in the code already.
It will be part of the next release.
Regards,
Matthias
We have changed this in the code already.
It will be part of the next release.
Regards,
Matthias
- Monday 8. May 2023, 17:52
- Forum: OSTC 4
- Topic: ERR Showing in hpa and celsius
- Replies: 11
- Views: 69512
- Monday 17. April 2023, 19:13
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: Sport und Ultraschallbad
- Replies: 2
- Views: 2781
- Monday 17. April 2023, 11:20
- Forum: OSTC+, OSTC3, cR, sport and OSTC 2 (Mod. 2015 and later)
- Topic: OSTC Sport has "aversion" to standby mode
- Replies: 2
- Views: 2831
Re: OSTC Sport has "aversion" to standby mode
I would think this is more a hardware problem. Please get in contact with us. Maybe a pair of new buttons will fix this (These can be easily replaced by the user in the OSTC sport).
info@heinrichsweikamp.com
Regards,
Matthias
info@heinrichsweikamp.com
Regards,
Matthias
- Monday 17. April 2023, 11:19
- Forum: OSTC 4
- Topic: Warming while charging
- Replies: 8
- Views: 38978
Re: Warming while charging
Hi,
Next version will be water cooled
Regards,
Matthias
Next version will be water cooled
Regards,
Matthias