forum.heinrichsweikamp.com

Contact us directly in this case, please.

info@heinrichsweikamp.com

regards,
Matthias

Hi,

What's the exact type of battery you used?

regards,
Matthias

Hello,

This was in fact an unfinished change in the code. So we'll do a 3.16 with the old 2 seconds interval again, which is perfectly fine in terms of averaging and displaying the velocity value to the user.

https://code.heinrichsweikamp.com/publi ... 68f28514e0

Regards,
Matthias

Hello,

Quite obviously a defect in the pressure sensor. We still have (few) spare parts for the 2N and are still repairing them. Just get in touch with us: info@heinrichsweikamp.com

Regards,
Matthias

You can email me the subsurface XML file.

Regards,
Matthias

The displayed decompression information is logged. Can you download the dive with divinglog or subsurface and email us this dive, please? info@heinrichsweikamp.com

Also the deco mode, settings and firmware version would be of interest, of course.

regards,
Matthias

Hello, This sub-forum is for the old OSTC 2 with USB connection (Last sold 2014....). This would be the right place to post it: https://forum.heinrichsweikamp.com/viewforum.php?f=6 In such a case, however, it is faster and more sensible to contact us directly: info@heinrichsweikamp.com Greetings ...

Hallo,

Ja, in dem Fall schreib uns mal direkt an: info@heinrichsweikamp.com

Gruß,
Matthias

Thanks for the information. We'll look into this. From the image I don't think that this is a software issue.

Regards,
Matthias

Hi,

Can you post the "Information" page 1 from the "Settings" Menu?

Regards,
Matthias

There are no known issues in the 10.76 firmware. Check the battery compartment, all dry and clean? Recharge battery overnight.

Regards,
Matthias

Your post belongs into the other Forum (OSTC's running hwOS sport or tech) but yes: This strongly looks like a dead pressure sensor. Contact us directly for repair options in this case, please.

regards,
Matthias

Normally, pressing the left button will exit this (special) bootloader screen

Regards,
Matthias

Hi,

Microbubbles warning. You missed some deco stops on your backup. You can delete this warning in the Reset menu -> Reset Deco -> Confirm

Which resets your tissue saturation data (obviously), too. So use with care, please.

Regards,
Matthias

Continue here: viewtopic.php?t=22436

3.21 release...

Hello, ENGLISH: The new hwOS tech (for OSTC3, OSTC plus, OSTC+, cR, OSTC 2 and OSTC sport (mod. 19)) firmware 3.21 is now available for download: https://heinrichsweikamp.com/service/firmwares [3.21] MD5: 62eae67e83fd5527cc205b8acbc37bf6 FIX: Wrong release date in 3.20 showed "Update!" message ...

Trick is to start the upgrade ( click on "Update Firmware" ) within max. 2-3 seconds after the reset on the 2N is triggered.

regards,
Matthias

The required trick is already described on the update post here: https://forum.heinrichsweikamp.com/viewtopic.php?t=4071 - Download bootloader v1 (not v2!) - Select OSTC, Mk.2/2N/2C - click on "Update Firmware" - select HEX file - "reboot" the OSTC from the Reset menu and (within 5 seconds) - Click ...

You can bring the unit up to the latest software very easy with our mobile apps "HWOS Config" (Android) or "OSTConf" (iOS): viewtopic.php?f=6&t=14509

Regards,
Matthias

Hi,

Older models: Current version (Since mid-2022): They use the same software and share the same screen, newer OSTC+ has some hardware changes and is also available with external O2-Sensor monitoring (S8- or Fischer-Bulkhead).

Regards,
Matthias

Hi Pep,

We have changed this in the code already.

It will be part of the next release.

Regards,
Matthias

TDR wrote: ↑Saturday 29. April 2023, 20:38 Computer glitched with large numbers in top left. Now shows err in hpa and celsius

"ERR" is short for "Error" and indicates a hard-defect at the pressure sensor. Since you are in contact with us already we'll have this fixed soon.

regards,
Matthias

Nein.

I would think this is more a hardware problem. Please get in contact with us. Maybe a pair of new buttons will fix this (These can be easily replaced by the user in the OSTC sport).

info@heinrichsweikamp.com

Regards,
Matthias

Hi,

Next version will be water cooled

Regards,
Matthias