Search found 10 matches

by cad405
27 Sep 2019, 20:23
Forum: OSTC 4 and OSTC 5
Topic: OSTC4 bad battery
Replies: 7
Views: 10380

Re: OSTC4 bad battery

I have to report an excelent service. It is everything sorted out already.
by cad405
14 Sep 2019, 19:14
Forum: OSTC 4 and OSTC 5
Topic: OSTC4 bad battery
Replies: 7
Views: 10380

Re: OSTC4 bad battery

heinrichsweikamp Wrote:
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> Hi,
>
> Seems that the battery leaked and this should be
> checked at our place. We can send you a free
> rental unit for your course so you don't have to
> wait for your OSTC4 to come back.
>
> regards,
> Matthias ...
by cad405
13 Sep 2019, 22:49
Forum: OSTC 4 and OSTC 5
Topic: OSTC4 bad battery
Replies: 7
Views: 10380

Re: OSTC4 bad battery

swissdiving Wrote:
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> Probably better email HW directly. I would send it
> to HW to be fixed and checked.


Thanks. I have sent an e-mail to the shop email Address (I do not have the Address for the customer support).

Yes, I would rather send ...
by cad405
13 Sep 2019, 20:53
Forum: OSTC 4 and OSTC 5
Topic: OSTC4 bad battery
Replies: 7
Views: 10380

OSTC4 bad battery

Hi, just have my OSTC4 since May and dived no more than 10 times and not deep (trainning).

I have dived last weekend and today I was preparing the equipment for this weekend when I found the computer was not responding. After trying unssucessfully to charge it, I decided to open the battery ...
by cad405
13 Aug 2019, 18:55
Forum: OSTC 4 and OSTC 5
Topic: Upgrade 1.5 problem
Replies: 15
Views: 21533

Re: Upgrade 1.5 problem

Rob Wrote:
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> can you contact me per email, please.
> I fear that this has something to do with the
> android version and i would like to find out what
> was wrong.
>
> I will prepare a special version and mail it to
> you to find out what ...
by cad405
13 Aug 2019, 10:35
Forum: OSTC 4 and OSTC 5
Topic: Upgrade 1.5 problem
Replies: 15
Views: 21533

Re: Upgrade 1.5 problem

Rob Wrote:
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> it is quite normal tht the dialog appears and
> disappears in just a blomp when you are connected
> through wlan with a fast internet line.
> I think the problem has to do with Android9,
> google shows no error for the app with the ...
by cad405
12 Aug 2019, 00:17
Forum: OSTC 4 and OSTC 5
Topic: Upgrade 1.5 problem
Replies: 15
Views: 21533

Re: Upgrade 1.5 problem

Rob Wrote:
-------------------------------------------------------
> sounds strange, dis you grant access to files /
> disk to the app?
> Normally the app asks for that during the first
> startup.
>
> What device are you using? What is your Android
> version.
> Can you check if there is a folder ...
by cad405
11 Aug 2019, 23:29
Forum: OSTC 4 and OSTC 5
Topic: Upgrade 1.5 problem
Replies: 15
Views: 21533

Re: Upgrade 1.5 problem

Rob Wrote:
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> First, select OSTC4 in the combobox,
> Than klick the button with the cloud to download
> the firmware.
> After that you can connect the ostc
> and press the upload button (the lower right one)
> that is grey now.
>
> Than, it ...
by cad405
11 Aug 2019, 18:13
Forum: OSTC 4 and OSTC 5
Topic: Upgrade 1.5 problem
Replies: 15
Views: 21533

Re: Upgrade 1.5 problem

Rob Wrote:
-------------------------------------------------------
> it seems that this is a problem with the
> companion.
> I just did the update for my ostc4 from firmware
> 1.4.8 RTE 1.8 using the downloaded firmware 1.5.0
> with HWOSConfig for Android and it works.
>
> Just do the update again ...
by cad405
11 Aug 2019, 13:22
Forum: OSTC 4 and OSTC 5
Topic: Upgrade 1.5 problem
Replies: 15
Views: 21533

Upgrade 1.5 problem

Hi.

Just tried to upgrade my OSTC4 to 1.5 version and got an issue.

It upgraded all but the RTE. It is still on 1.8 and it is not allowing to upgrade it to 1.9.

I am using the OSTC companinon v.3.0.0 beta 8 on my Mac. I am also attaching some images to help.

Thanks in advance for your help.