forum.heinrichsweikamp.com

Hi,

Try the update via the OSTC Companion or Subsurface (Desktop) in this case. No need to send you unti for an update

Regards,
Matthias

Hello,

This is known issue of the 1.6.2 and is already fixed: https://code.heinrichsweikamp.com/publi ... 5f9557c053

We have a new release very soon.

Regards,
Matthias

That's from the old manual (Page 17):
Regards,
Matthias

Hi, You have the OSTC 2 in the hwOS Sport version. So use the file v10_76_EN_DE_ostc_sport_firmware.hex for your OSTC. The TECH version can not be installed on your unit and it will stay on the old firmware in this case. You can download the firmware here: https://heinrichsweikamp.com/index.php/serv...

Hallo,

Ralph hat das schon gut beschrieben.

Wir können den OSTC sport leider zur Zeit nicht anbieten, da sich einige Komponenten so stark verteuert haben, das es sich bei 515EUR inkl. MwSt für uns wirtschftlich nicht lohnt.

Gruß,
Matthias

First, I would recommend to run an upgrade to the 10.76 (Very easy with our mobile apps, see: viewtopic.php?f=6&t=14509 )

What's the pressure and temperature reading in the surface mode then?

Regards,
Matthias

The #18835 is from 2022. We made a lot of internal changes over the years. Mostly to compensate for the chip shortage during Covid times and improvements in the charging and power supply components. We also switched to a different Bluetooth chip and a new pressure sensor during the last years. Displ...

Hello,

T4 and "OSTC sport" does not fit.

Do you have have an OSTC2?

That's an OSTC sport: That's an OSTC 2 (Mod. 2017): regards,
Matthias

Hi, There really are no secret tricks here. Using Windows, pair the unit in the Bluetooth settings. Make sure a COM port was assigned, if not: Click Advanced Bluetooth options, Com-Ports tab -> Add... The correct one is marked with SPP, Outgoing connection. Alternatively: All current OSTC support BL...

We have this working in the current beta, see: https://code.heinrichsweikamp.com/public/ostc4/rev/0b5f45448eb6 (and later revisions). There are quite a lot of construction sites in the code right now (Many improvements to come). It will take a while until we release the new (beta) version then. Rega...

Contact us directly in this case, please.

info@heinrichsweikamp.com

regards,
Matthias

Hi,

What's the exact type of battery you used?

regards,
Matthias

Hello,

This was in fact an unfinished change in the code. So we'll do a 3.16 with the old 2 seconds interval again, which is perfectly fine in terms of averaging and displaying the velocity value to the user.

https://code.heinrichsweikamp.com/publi ... 68f28514e0

Regards,
Matthias

Hello,

Quite obviously a defect in the pressure sensor. We still have (few) spare parts for the 2N and are still repairing them. Just get in touch with us: info@heinrichsweikamp.com

Regards,
Matthias

You can email me the subsurface XML file.

Regards,
Matthias

The displayed decompression information is logged. Can you download the dive with divinglog or subsurface and email us this dive, please? info@heinrichsweikamp.com

Also the deco mode, settings and firmware version would be of interest, of course.

regards,
Matthias

Hello, This sub-forum is for the old OSTC 2 with USB connection (Last sold 2014....). This would be the right place to post it: https://forum.heinrichsweikamp.com/viewforum.php?f=6 In such a case, however, it is faster and more sensible to contact us directly: info@heinrichsweikamp.com Greetings, Ma...

Hallo,

Ja, in dem Fall schreib uns mal direkt an: info@heinrichsweikamp.com

Gruß,
Matthias

Thanks for the information. We'll look into this. From the image I don't think that this is a software issue.

Regards,
Matthias

Hi,

Can you post the "Information" page 1 from the "Settings" Menu?

Regards,
Matthias

There are no known issues in the 10.76 firmware. Check the battery compartment, all dry and clean? Recharge battery overnight.

Regards,
Matthias

Your post belongs into the other Forum (OSTC's running hwOS sport or tech) but yes: This strongly looks like a dead pressure sensor. Contact us directly for repair options in this case, please.

regards,
Matthias

Normally, pressing the left button will exit this (special) bootloader screen

Regards,
Matthias

Hi,

Microbubbles warning. You missed some deco stops on your backup. You can delete this warning in the Reset menu -> Reset Deco -> Confirm

Which resets your tissue saturation data (obviously), too. So use with care, please.

Regards,
Matthias

Continue here: viewtopic.php?t=22436

3.21 release...