OSTC4 bad battery

The big one
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cad405
Posts: 10
Joined: Sunday 11. August 2019, 13:10

OSTC4 bad battery

Post by cad405 »

Hi, just have my OSTC4 since May and dived no more than 10 times and not deep (trainning).

I have dived last weekend and today I was preparing the equipment for this weekend when I found the computer was not responding. After trying unssucessfully to charge it, I decided to open the battery compartment for the first time: the battery is with liquid as well as everything in the compartment.

Help me on how to clean the computer.

Thnks.
swissdiving
Posts: 815
Joined: Saturday 30. July 2011, 07:30

Re: OSTC4 bad battery

Post by swissdiving »

Probably better email HW directly. I would send it to HW to be fixed and checked.
Cheers,

Hansjoerg

--> 2N ¦ 2201 / 3892
--> OSTC4 ¦ 257 / 392 / 424 / 647/1324 Fischer

RTFM
cad405
Posts: 10
Joined: Sunday 11. August 2019, 13:10

Re: OSTC4 bad battery

Post by cad405 »

swissdiving Wrote:
-------------------------------------------------------
> Probably better email HW directly. I would send it
> to HW to be fixed and checked.


Thanks. I have sent an e-mail to the shop email Address (I do not have the Address for the customer support).

Yes, I would rather send it to HW, but I am worried as I am on tek trainning and this will dealay everything.
panagio2
Posts: 5
Joined: Saturday 25. March 2017, 12:07

Re: OSTC4 bad battery

Post by panagio2 »

Rinse the battery compartment with alcohol. Then use some kitchen towel to get it dry and leave it open to fully evaporate. Your battery must be replaced.

You should email HW anyway.
heinrichsweikamp
Posts: 4370
Joined: Sunday 13. May 2007, 18:07

Re: OSTC4 bad battery

Post by heinrichsweikamp »

Hi,

Seems that the battery leaked and this should be checked at our place. We can send you a free rental unit for your course so you don't have to wait for your OSTC4 to come back.

regards,
Matthias
cad405
Posts: 10
Joined: Sunday 11. August 2019, 13:10

Re: OSTC4 bad battery

Post by cad405 »

heinrichsweikamp Wrote:
-------------------------------------------------------
> Hi,
>
> Seems that the battery leaked and this should be
> checked at our place. We can send you a free
> rental unit for your course so you don't have to
> wait for your OSTC4 to come back.
>
> regards,
> Matthias

Thanks for the great service.
cad405
Posts: 10
Joined: Sunday 11. August 2019, 13:10

Re: OSTC4 bad battery

Post by cad405 »

I have to report an excelent service. It is everything sorted out already.
heinrichsweikamp
Posts: 4370
Joined: Sunday 13. May 2007, 18:07

Re: OSTC4 bad battery

Post by heinrichsweikamp »

(tu)
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