OSTC Mk.2 crash during dive.

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POSTER
Posts: 1
Joined: Sunday 11. September 2016, 22:09

OSTC Mk.2 crash during dive.

Post by POSTER »

Hello,

During my last dive I've experienced sudden crash of my OSTC Mk.2 unit; screen started blinking for 1 or 2 minutes (don't remember exact amount of time) then unit became dead (blank screen, no response to any button pressed). Same situation after dive was finished. When I connected USB charger computer went alive displaying warning message (see attached picture).

Could it be problem with battery? As far as I remember during the mentioned dive battery indicator showed something about 50%. When computer went alive after crash battery indicator showed 100% immediately. My software version is 3.13.

Could you advise what should I do with that?
Thank you.

Regards,
Pawel
heinrichsweikamp
Posts: 4376
Joined: Sunday 13. May 2007, 18:07

Re: OSTC Mk.2 crash during dive.

Post by heinrichsweikamp »

Dear Pawel,

please contact us directly. We can check the unit for defects here.

with kind regards,
Christian
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