locked computer

OSTC's running hwOS sport or tech
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lpa
Posts: 2
Joined: 19 Oct 2019, 18:22

locked computer

Post by lpa »

N° 16570 version 10.60 Hardware 13-49-OF
Hello,
I dived several days without any problem. After my last dive, i put the computer in his box with its charging cable as usually and let it all the night.

On the next morning, when i would check my Ostc Plus just before going to diveI, I saw there was many alarming informations (see attached picture).

I removed and returned the battery twice but without any effect.
I have no more control on the computer.
I am obliged to remove the battery to stop it.
Best regards
Attachments
WIN_20200322_15_36_25_Pro.jpg
Ralph
Posts: 748
Joined: 24 Jun 2017, 11:31

Re: locked computer

Post by Ralph »

Well, that pretty much looks like a defective pressure sensor (depth = pressure and temperature are corrupted). It's factory repairable, please contact HW by direct email to arrange the details.
heinrichsweikamp
Posts: 4465
Joined: 13 May 2007, 18:07

Re: locked computer

Post by heinrichsweikamp »

Hi,

Yes, please email us: info@heinrichsweikamp.com

We have this fixed quickly.

regards,
Matthias
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