forum.heinrichsweikamp.com

knyc2000 Wrote:
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> I was using Windows 10 PC to do the update and I
> wonder if this problem is limited to Windows 10
> users.
> Does anyone using Mac have similar issue?

Please give Subsurface a try. It can also update the firmware of the OSTC's and is available for a whole range of systems.

regards,
Matthias

Also with subsurface: Verify FAILED

I downloaded the latest version of subsurface for Mac:4.5.1
Finnaly I could update to version 10.21.
With ostc companion without success.

Trying to whith Subsurface :/



Verification failed

I'm like all of you with the same problem :
- impossible to update to 10.21
- strange message instead of "veryfy" or "XX%"
- Same thing with Companion 1.2 : verification failed
- Idem with SubSurface : verification failed

Now downloading last version of SubSurface for Mac to make a try.
I'll tell you...

I just tried to do it with the latest version of SubSurface, but "verifify failed".
Something to try ?
thank you

I already tried with win and mac and also subsurface (newest version) but still the same problem...

Hi,

These are all issues not related to the 10.21 (Where this thread should be about...) but issues to update from an earlier version TO 10.21

If you have tried the recommended steps and still have no luck installing it, please contact us directy: info@heinrichsweikamp.com and we'll update your unit at our place (For free).

regards,
Matthias

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