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OSTC 2C white screen during diving

Posted: Monday 21. April 2014, 21:27
by Scuba1402
Hi all,
During today dive, the screen of my OSTC becomes white after 43'. I finished the dive on my backup computer. At home, the OSTC has restarted and I can see the entire dive (50') in the logbook.
But, the screen becomes white again after 50 sec ?? I tried several time and I have always the same problem : white screen after a time of 2 sec to 2 minutes.

Any idea of what's happened ?

Many thanks,

Luc

Re: OSTC 2C white screen during diving

Posted: Monday 21. April 2014, 22:01
by Scuba1402
A video of the problem here (it is not mine, but the problem is the same)
http://m.youtube.com/watch?v=fSEdeBTuPP0

Re: OSTC 2C white screen during diving

Posted: Tuesday 22. April 2014, 10:31
by heinrichsweikamp
Hi Luc,

This is, unfortunately, a defective screen. Please email us diretly: info@heinrichsweikamp.com

Regards,
Matthias

Re: OSTC 2C white screen during diving

Posted: Wednesday 7. May 2014, 16:19
by Scuba1402
Problem solved ... The unit has been replaced due to an issue of the display.
By the way, thanks to HeinrichWeikamp company which was very reactive.

/Luc ... OSTC 8224