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USB Port Charging possible but no connection with MAC or PC

Posted: Monday 23. March 2015, 20:10
by Bobo
Hello guys,

I am using the OSTC 2N (yes the good one with OLED :-) ) for almost 3 years. Serial number is 5668. It worked fine but now it will not connect to PC or Mac. Charging is possible but no Serial Port will be mounted. When I connect the OSTC to the PC it will give a message that the USB Device will not work .. :-(....

Any Idea ??..

BR Thorsten

Re: USB Port Charging possible but no connection with MAC or PC

Posted: Tuesday 24. March 2015, 00:36
by Bardass
Re-install FTDI drivers

Re: USB Port Charging possible but no connection with MAC or PC

Posted: Tuesday 24. March 2015, 03:32
by Clownfish
Mine does this sometimes. I need to wiggle the USB connector at the OSTC end. Also try putting some WD40 on it.

Re: USB Port Charging possible but no connection with MAC or PC

Posted: Tuesday 24. March 2015, 08:25
by Bobo
Good Morning together,

first of all thank you for your comments.

@ Bardass: Already done, other device works fine
@ Clownfisch: Unfortunately this was not working :-(

Any other ideas?
I changed the Cable, reinstall the Driver, Change from Mac to two different PC's, Restart the OSTC, Reset Log and all CF.

Does my reliable Diving Buddy gone to the happy hunting grounds :-(.

Any Comments from the HW-Team?

BR Thorsten

Re: USB Port Charging possible but no connection with MAC or PC

Posted: Tuesday 24. March 2015, 11:17
by heinrichsweikamp
Hi,

Just send the unit to us (email first to info@heinrichsweikamp.com) we'll get this working again. Probably some corrosion or dirt.

regards,
Matthias