Sport : Not all new dives be downloaded

OSTC's running hwOS sport or tech
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divejy
Posts: 41
Joined: Friday 17. April 2015, 10:30

Sport : Not all new dives be downloaded

Post by divejy »

Hi,

Yesterday I did some dives and try to download to subsurface tonite but not all new dives downloaded. It was in the middle of download that prompt out error screen and Sport exit downloading mode. Subsurface show one new dive (the lastest from the sport). Since it was not all new dives, so I did not import. I try second time after un-pair, it prompt error again than second.png show three new dives but also not all new dives.

Delete pairing and re-pair again, it download some but not all new.


my sport firmware 10.19
OS: Mac 10.10.5

Thanks and please refer screenshots for your reference.
glance
Posts: 51
Joined: Thursday 6. March 2014, 10:00

Re: Sport : Not all new dives be downloaded

Post by glance »

Subsurface will by default only download newer dives than the newest dive from that computer that exists in your logbook.

If you would like subsurface to try to download all dives check the box "Force download of all dives".

If you still got problems downloading from your device, try to check the "Save libdivecomputer log file" dialog and post the resulting log file here, It will contain technical details about why the download failed.


//Anton
divejy
Posts: 41
Joined: Friday 17. April 2015, 10:30

Re: Sport : Not all new dives be downloaded

Post by divejy »

Thanks Glance.

Yes, every time I download, it download newer dives.

But this time, I have downloading problem. First try error screen and showed up one newest dive (that most recent dive log from my SPORT.) I then have not import because it will miss some logs between my last diving day and yesterday diving day.

Exit and retry, same error screen but this time show up three recently dive logs.

I have not import too coz I have five newer logs in my dive computers.

Thanks and will save the libdivecomputer log file tonite.

glance Wrote:
-------------------------------------------------------
> Subsurface will by default only download newer
> dives than the newest dive from that computer that
> exists in your logbook.
>
> If you would like subsurface to try to download
> all dives check the box "Force download of all
> dives".
>
> If you still got problems downloading from your
> device, try to check the "Save libdivecomputer log
> file" dialog and post the resulting log file here,
> It will contain technical details about why the
> download failed.
>
>
> //Anton
finger
Posts: 48
Joined: Sunday 5. April 2015, 00:08

Re: Sport : Not all new dives be downloaded

Post by finger »

I excactly have the same problem. After several tries i now downloaded all but one. I tested it with the "force download all" but it didn'downloaded all.
divejy
Posts: 41
Joined: Friday 17. April 2015, 10:30

Re: Sport : Not all new dives be downloaded

Post by divejy »

I attached subsurface.log for any advise.

Thanks
divejy
Posts: 41
Joined: Friday 17. April 2015, 10:30

Re: Sport : Not all new dives be downloaded

Post by divejy »

I did update Subsurface bet 4.5.2 and have same problem.

Any one can help?

Please refer attached updated subsurface.log for more details.

Thanks
glance
Posts: 51
Joined: Thursday 6. March 2014, 10:00

Re: Sport : Not all new dives be downloaded

Post by glance »

The problem looks to be the same as in read.php?6,15670,15696


Subsurface/libdivecomputer ask for dive 0x20 and get 0xAD,0xAD as answer.


Any recent OS X patches who have broken their bluetooth stack?


//Anton
divejy
Posts: 41
Joined: Friday 17. April 2015, 10:30

Re: Sport : Not all new dives be downloaded

Post by divejy »

Thanks Glance,

I did un-pair bluetooth and re-pair again, but no luck.

Jackson


glance Wrote:
-------------------------------------------------------
> The problem looks to be the same as in
> read.php?6,15670
> ,15696
>
>
> Subsurface/libdivecomputer ask for dive 0x20 and
> get 0xAD,0xAD as answer.
>
>
> Any recent OS X patches who have broken their
> bluetooth stack?
>
>
> //Anton
finger
Posts: 48
Joined: Sunday 5. April 2015, 00:08

Re: Sport : Not all new dives be downloaded

Post by finger »

Any news ?
divejy
Posts: 41
Joined: Friday 17. April 2015, 10:30

Re: Sport : Not all new dives be downloaded

Post by divejy »

I did download divelogs from my other Macbook pro with OS 10.10.4, but not my home MacBook Pro with 10.10.5

So It might be OS issue and hope someone can address this to Apple to fix it cause I really don't know what happen in OS.

Thanks
Jackson
finger
Posts: 48
Joined: Sunday 5. April 2015, 00:08

Re: Sport : Not all new dives be downloaded

Post by finger »

I actually have OS X yosemite 10.10.3 and have this error...
yannick
Posts: 8
Joined: Thursday 8. October 2015, 15:07

Re: Sport : Not all new dives be downloaded

Post by yannick »

Hello,
Same problem with os X "El capitan" and no firmware update with "Ostc companion"
(10.19 > 10.20)

:S

Yannick
finger
Posts: 48
Joined: Sunday 5. April 2015, 00:08

Re: Sport : Not all new dives be downloaded

Post by finger »

Any news ?
finger
Posts: 48
Joined: Sunday 5. April 2015, 00:08

Re: Sport : Not all new dives be downloaded

Post by finger »

Hi all
Is the solution from here read.php?6,15979 also compatible with the sport unit ?


Problem is solved with the newest subsurface ersion
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