forum.heinrichsweikamp.com

Hi,
I wanted to charge my OSTC N2.
I removed the charge plug on the OSTC computer and attached the USB charging cord.
When I attached it to the USB charger the screen blinked white 1 x and then the computer was "dead" - I could not activate it by pushing the buttoms.

I then connected it to the USB charger device and tried to start the OSTC.

It started up and I got this message on the screen:


I have now charged the battery and it starts up like always BUT....I should reporte the message for further help.

What's going on with my OSTC N2 # 4914???

(I had a normal sea water dive on 08.01.16 and a SUR-D-O2 Dive (seawater and chamber run) on 07.01.16.
It worked fine. No fails before this event yesterday.

From here I'd say you have an issue with the battery. Please contact us directly: info@heinrichsweikamp.com I'm quite sure we get this unit working again...

Regards,
Matthias

Hi,

After I charged the unit, it looked like it was back in "working mode" and it did what it should on surface.
So, I had a new dive 15.01.16 and no problems with the OSTC N2 while diving.
It worked propper.

Back on surface, some hours later, I wanted to read out the "Log" and tried to turn the unit on but the screen flashed white and imediatly turned black.
No reaction anymore, unit dead.

So, I attached it again to a charging device (PC) and got a new bug-report on the screen: see picture!

It lookes like I have to return the unit. That means some "pain in the ass" for me since I live in Norway and have to fill out tons of paperwork to get it out from the custom service.
A bit disappointing....