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OSTC 2 - I can't recharge it

Posted: Monday 3. October 2016, 22:30
by olgatour
Model OSTC 2.
New, 12 dives.
Need to be recharging.

In the manual: "just put the dive computer on the delivered charging pad – that´s it."

I've done it.
But it doesn't recharge!
The indicator of battery becomes yellow for 1 second just one time - and nothing more.

Will be be grateful for any help to understand - what is the reason?


Olga

Re: OSTC 2 - I can't recharge it

Posted: Tuesday 4. October 2016, 08:54
by tanomogi
Using the charger rated 5v@2A~
Plus, inductive charger location also important.
https://www.facebook.com/heinrichsweika ... 090153825/

Re: OSTC 2 - I can't recharge it

Posted: Saturday 22. October 2016, 13:23
by olgatour
I do...
I'm using the native charger - from the set.8-)

What is so important with the location?


Thank you,

Olga

Re: OSTC 2 - I can't recharge it

Posted: Saturday 22. October 2016, 13:35
by olgatour
The photo...

Re: OSTC 2 - I can't recharge it

Posted: Sunday 23. October 2016, 17:15
by alex-PS
What are the specifications of the used power supply for the charger?
I'd think, this was guessed from tanomogi. The power supply should be rated with 5V voltage and 2A current.

Location is important because of the way the charging works. The current flows in the charger through a coil which causes a magnetic flux. In the OSTC there is another coil in which through the magnetic flux a current is induced. This current is your charging current for the battery. And for battery charging a min current should be exceeded.
To get an ideal current transfer the coils should be directly over another. In thet case of the OSTC the housing is between them which causes losses. So it should be now clear that the location of the charger under the ostc is important.

Note: If there are any mistakes in the explanation, please correct me.

Re: OSTC 2 - I can't recharge it

Posted: Monday 24. October 2016, 10:26
by heinrichsweikamp
Hello Olga.

the power supply should be sufficient, yes, 5V/2A is good. And the location is important as power is transfered over a very short way. Please have a look at our video about charging
https://www.facebook.com/heinrichsweika ... 090153825/
and if you can't get it solved pleased contact us via email.

with kind regards,
Christian

Re: OSTC 2 - I can't recharge it

Posted: Thursday 10. November 2016, 05:40
by hrenaud
Hello,
To have met this problem is a display issue in the percentage of battery and not charging.
After restarting the OSTC after a charging time, the percentage displayed showed a different percentage of charge before the induction charging.
Hoping that flaw will be corrected on the next firmware

Re: OSTC 2 - I can't recharge it

Posted: Thursday 10. November 2016, 11:19
by heinrichsweikamp
Hi,

There are no known issues in the firmware regarding the battery meter in OSTC2 and OSTC cR computers. Alignment of the charger needs to be quite accurate (That's why we now have a small indentation in the backplate making the positioning of the charger very clear. Describing the position with images and videos wasn't enough in some cases ;) )

Regards,
Matthias

Re: OSTC 2 - I can't recharge it

Posted: Thursday 10. November 2016, 18:07
by Peter van den Beemt
Hi,

Do you also have such a backplate (with charger indentation) for the ostc4?

Peter

Re: OSTC 2 - I can't recharge it

Posted: Monday 14. November 2016, 11:08
by heinrichsweikamp
Hi Peter,

No, such backplate is only suitable for the OSTC2.

regards,
Matthias