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Multiple Problems after Update to 3.07 (persisting after 3.08)

Posted: 01 Mar 2020, 15:18
by Fabian F
Hi
I own an OSTC 2. About a month ago, I updated to 3.07 and that process went without problems.

Today I wanted to go for the first dive after the update. However, I could not start the OSTC using the buttons when checking and left it at the surface. After I came back from the water, the screen was on with a blue/white play button sign and no reactivity to touch on the buttons. Some minutes later, it turned on but showed what I thought is the "sticky button after 3.07" behaviour mentioned in this forum recently (normal function of left button, but right button doesnt react to push. After varying interval waiting, it looks like it’s pushing the button by itself in a random fashion-mostly the right one but rarely also the left). Navigating the menu was annoying but possible slowly. I read about the update to 3.08 then and was aiming to do that. However I must have been in a special mode of hwos, as I could not locate the bluetooth mode in the menu, but an option to restart the OSTC (which I've never seen before). After a reboot, I could go to bluetooth mode and install 3.08 successfully.

--> Anyway, the sticky button issue (or whatever you call the strange behaviour) persists with 3.08
--> Additionally, the backlight of the screen goes from bright to dark all the time now

All updates were done with the iOS app.

What should I do now? The OSTC is not usable like this at the moment. could I downgrade to 3.05? Were could I get the old firmware files?

Thanks

Fabian

Edit: to clarify the issue with the backlight of the screen: I meant it constantly dims from low to high intensity, maybe in 5s intervals.
Edit 2: My computers serial is #17203

Re: Multiple Problems after Update to 3.07 (persisting after 3.08)

Posted: 01 Mar 2020, 19:01
by Jay1980
Hi,

Thought it was an hardware issue...
Glad to see that it doesn't seem to be so... :-)
Left (menu) button works pretty fine, but right (Enter) button is aboslutly random.
I have been able to stabilise it just enough long to perform the update by charging it.

All updates performed with OSTC Companion (3.00 Beta8) on Windows 10.
OSTC #15517 V3.08

Cheers !
Jeremy

Re: Multiple Problems after Update to 3.07 (persisting after 3.08)

Posted: 03 Mar 2020, 17:47
by Fabian F
@Jeremey: So did you solve the issue by updating to 3.08?

Re: Multiple Problems after Update to 3.07 (persisting after 3.08)

Posted: 03 Mar 2020, 20:59
by Jay1980
Hi,

Sorry I didn't made myself clear.
No, I've got the same issue than you, even after 3.08 update.

Cheers!
Jeremy

Re: Multiple Problems after Update to 3.07 (persisting after 3.08)

Posted: 05 Mar 2020, 22:14
by Fabian F
Sorry, according to the logbook, the last version was 3.01 not 3.05