My OSTC plus tech 3.01 doesn’t upgrade

OSTC's running hwOS sport or tech
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Trappist
Posts: 2
Joined: Wednesday 3. June 2020, 22:31

My OSTC plus tech 3.01 doesn’t upgrade

Post by Trappist » Wednesday 3. June 2020, 22:35

Hi, I have an OSTC Plus running on tech 3.01, it seems I can’t upgrade the firmware. I made several attempts through the Osctconf (ips) app. It uploads it, installs and reboot the computer, telling me it was a success but the computer remains on the old firmware. I don’t know what I’m doing wrong. Can anyone help ?

jb2cool
Posts: 97
Joined: Tuesday 21. January 2014, 21:19

Re: My OSTC plus tech 3.01 doesn’t upgrade

Post by jb2cool » Thursday 4. June 2020, 13:12

Perhaps try updating via another mechanism i.e. from your PC/laptop.

Maybe delete the app, reinstall it and try again.

heinrichsweikamp
Posts: 4023
Joined: Sunday 13. May 2007, 18:07

Re: My OSTC plus tech 3.01 doesn’t upgrade

Post by heinrichsweikamp » Thursday 4. June 2020, 13:19

Hi,

If the upload is fine and the App does not throw an error AND the unit does not install the uploaded upgrade it would indicate the OSTC is not properly set-up for the hwOS tech Version. That raises the question how the 3.01 was installed in the first place... So, if you don't succeed here email me directly and we'll get this fixed with a special firmware for you.

mh@heinrichsweikamp.com

regards,
Matthias

Trappist
Posts: 2
Joined: Wednesday 3. June 2020, 22:31

Re: My OSTC plus tech 3.01 doesn’t upgrade

Post by Trappist » Friday 5. June 2020, 06:15

Solved ! It helps greatly when we get direct support from the master himself !
What is even nicer is the speed at which I got contacted and got it solved 8-)
Thanks a million, now I can go back to diving :D

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