OSTC3 USB firmware update problem
Posted: Monday 15. June 2020, 01:40
Hi all,
I have a very old OTSC3 USB, serial 24XX Firmware 1.60. I've been having problems updating the firmware.
Mac computer running OS 10.14.6.
I've downloaded OSTC Companion 3.00 Beta 8.
I've downloaded OSTC v311 HWOS firmware.
I've downloaded / installed the FTDI-VCP Driver.
It appears I'm having a port connection problem. I don't know how to fix this.
I connected my OSTC to the Mac via USB. The OSTC goes into USB mode: OSTC screen says: "Starting... Done." then (some time later) "Port Closed" and the OSTC restarts, then returns to "Starting... Done." ... and goes into a 60 second loop of these screens.
When I open OSTC Companion and click CONNECT, I get the following error message:
tty.usbserial-A4SHCQXX
Error: Port tty.usbserial-A4SHCQXX: Unable to open port /dev/tty.usbserial-A4SHCQXX
When I try to UPGRADE FIRMWARE in OSTC Companion and navigate to the v311 HWOS firmware and try the update, I get the same message.
When I go to OSTC Companion Preferences (settings) I see "WARNING: No Port - Did you download the FTDI-VCP Driver" (Answer: Yes, and installed it and restarted).
I've searched the forum with no success.
Does anyone have any ideas how to fix this?
Thanks in advance.
I have a very old OTSC3 USB, serial 24XX Firmware 1.60. I've been having problems updating the firmware.
Mac computer running OS 10.14.6.
I've downloaded OSTC Companion 3.00 Beta 8.
I've downloaded OSTC v311 HWOS firmware.
I've downloaded / installed the FTDI-VCP Driver.
It appears I'm having a port connection problem. I don't know how to fix this.
I connected my OSTC to the Mac via USB. The OSTC goes into USB mode: OSTC screen says: "Starting... Done." then (some time later) "Port Closed" and the OSTC restarts, then returns to "Starting... Done." ... and goes into a 60 second loop of these screens.
When I open OSTC Companion and click CONNECT, I get the following error message:
tty.usbserial-A4SHCQXX
Error: Port tty.usbserial-A4SHCQXX: Unable to open port /dev/tty.usbserial-A4SHCQXX
When I try to UPGRADE FIRMWARE in OSTC Companion and navigate to the v311 HWOS firmware and try the update, I get the same message.
When I go to OSTC Companion Preferences (settings) I see "WARNING: No Port - Did you download the FTDI-VCP Driver" (Answer: Yes, and installed it and restarted).
I've searched the forum with no success.
Does anyone have any ideas how to fix this?
Thanks in advance.