forum.heinrichsweikamp.com

Good evening,
today i got my new OSTC 4.
I started the configuration and after connecting bluetooth with HWOS config, the dive computer does not turn on anymore.
Will I return?
Best regards
GC

Hi,

was the OSTC fully charged before the Bluetooth connect?
What happens exactly? The Connect with Android was Ok?
What was shown at he OSTCs screen?

Regards
Rob

Hi Rob,
the battery was 92%
good connection with android.
OSTC display: name surname address.
successfully typed name etc.
after it went out.
I received it this morning, I plan to send it back tomorrow morning morning.
I am a bit disappointed, after three ostc2n that worked (and work) perfectly, I have a tech plus in repair, the 4 I have wanted for a long time. I hope I have not made any mistakes.
Regards

Hi,

try recharging it. Than switch it on.
Did you fully charge it before use?

Regards
Rob

Hi,
before use I did not charge it, the display battery was 92%
I try to upload it.
thank you very much
regards.
Gian Carlo

Hi Orco,

is it working now?

Regards
Rob

Hi Rob,
no sign of life, I sent it back to the factory.
Thanks for the advices.
have a nice day.
Gian Carlo

Hi,

The problem was an easy one: The button sensitivity of the left button (To power-on the unit) was set to 30%, which requires some force to push. We reset this to 85% and the unit is good as new. Maybe this helps somebody else with a similar problem in the future.

regards,
Matthias

Matthias, any specific reason why not allow for any button to power on the unit?

Hi,

Yes, the electronic will only react to this button in sleep mode. Changing this is not possible in software.

regards,
Matthias