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OSTC Sport: Dive not registered in logbook (firmware 10.71)

Posted: Wednesday 27. October 2021, 00:32
by jtran
Hi,
I've got an issue this weekend with my fith dive which is not registered in the logbook.
It was a dive at 45m/34mn and I've finished my stops and the dive without any incident.
My buddy has the same problem, also his fith dive was not counted in his logbook.
The common point is we have both installed the last firmware 10.71 on Friday before our diving weekend.
Is it possible this issue is linked to a bug of the last firmware 10.71 ?
Did you have heard the same issue recently ?
I've never experienced this kind of issue with the previous firmwares.
Could you help me to sort this problem please ?
Waiting for your instructions.
Thank you for your support.
Best Regards
Jean Tran

Re: OSTC Sport: Dive not registered in logbook (firmware 10.71)

Posted: Wednesday 27. October 2021, 19:13
by jb2cool
My partner has an OSTC Plus with 10.71 and this is working and logging just fine

Re: OSTC Sport: Dive not registered in logbook (firmware 10.71)

Posted: Thursday 4. November 2021, 19:02
by jtran
Hi,

Any update about my issue please ?

Thanks.

Best regards.

Jean

Re: OSTC Sport: Dive not registered in logbook (firmware 10.71)

Posted: Friday 5. November 2021, 19:45
by jb2cool
We’ve just come back from a dive trip with 12 dives and ours were all logged correctly, mine using the tech firmware and my girlfriends on the rec firmware. Whatever your issue this seems to be specific to you rather than a global issue.

What language firmware are you using? Perhaps there is an issue with just one of the languages

Re: OSTC Sport: Dive not registered in logbook (firmware 10.71)

Posted: Friday 5. November 2021, 20:30
by jtran
Hello,

Thanks for sharing your experience, it's good to hear that it's not a global issue.

I'm using french language version.

I'm going to do some tests, I will let you know if the problem occurs again...

Thanks

Best regards

Jean

Re: OSTC Sport: Dive not registered in logbook (firmware 10.71)

Posted: Sunday 14. November 2021, 17:10
by Motardplongeur
Hello,

Same as Jb2cool, back from one week of diving. I updated to SW 10.71 (Fr version) before and my logbook is complete.