OSTC+ water ingress
Posted: 27 Oct 2025, 15:38
Hello all
Testing my computer before a dive last week I noticed that it was completely discharged, while it was at ~80% the day before.
I tried to charge it wirelessly, which didn't worked, so I opened the battery compartment to find some moisture, and the battery micro-usb terminal was corroded.
A test with a fresh alkaline battery showed that the computer woke up, but the buttons do not work.
The computer is only a few month old, it was purchased around june this year directly from hw.com. Battery compartment was never opened before.
What is the support process?
thanks in advance!
Testing my computer before a dive last week I noticed that it was completely discharged, while it was at ~80% the day before.
I tried to charge it wirelessly, which didn't worked, so I opened the battery compartment to find some moisture, and the battery micro-usb terminal was corroded.
A test with a fresh alkaline battery showed that the computer woke up, but the buttons do not work.
The computer is only a few month old, it was purchased around june this year directly from hw.com. Battery compartment was never opened before.
What is the support process?
thanks in advance!