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Thank you Matthias, but mine (0144) only has two screws :-)

HI,

what is the screw size/standard for OSCT4 backplate ?

Best regards
Marcin

Hello,

after upgrading my OSTC4 unit to 1.6.5 with RTE 3.20 I can see first page of logbook entries, buttons Back/Enter/Next work fine, but pages do not change when moving past last logbook entry (6th) on the first page. Sorting also looks a bit weird.

Best regards
Marcin

Hello all,

Has anyone managed to update firmware to 1.5.6 using HWOS Config ? It seems it never gets past 40% on my phone , then computer disconnects. Looks like bluetooth has some heatbeat or keepalive timeout and just disconnects when phone is stuck sending data.

Best regards
Marcin

Thanks - that's solved the issue, except for Compass view.

Never mind - recalibrating compass helped.

Best regards

Restore battery charge in Reset->Maintenance also does not work , even though it correctly remembers my unit to have been at 83% prior upgrade.

Hello
after upgrading to 1.4.8, it is no longer possible to set date/time. Niether with OSTC Companion or directly on the unit. The unit also shows 0hPa and 0 Celsius.

Best regards

Hello HW team,

as you know - I have been struggling with recharging my new unit for quite a while. 3 different charging pads (2 green ones, one black), two different wall chargers (3A each), charging time from 44% to ~100% takes about 10 hours. That's completely unacceptable. Each time I returned ...

Matthias,

would it be possible for your guys to create the back plate for the unit, with a hole (a full hole, not indentation) in it for the charger ? Properly located, properly finished etc ?
I am willing to pay for it, just to avoid all those small charging issues.

Best regards
gorcio

My unit has a recess , and has a charging problem. Tried with 3 different chargers.
Previous unit (RIP) did not have a recess and never had any issue charging.

Hello,

how long does it take to charge your units to full 100% ?

Best regards,
gorcio

+1, for both ascent and descent, with configurable thresholds like in OSTC2 for alarms. Also to be nicely included in the big font mode (whatever you call this mode ;-) )
In short - what was in OSTC Mk2/2 was already very good, but now there is a bigger real estate of the screen to enhance.

Best ...

Merci beaucoup Claude. First will send my unit in for charging hardware replacement, then ... will see if charging pad is needed

Best regards
gorcio

Claude

is there any chance that you could share the STL file so that interested people could send it to printing service (or order from you if run such service) ? It looks like it is symetric ... but symetric does not really work for me ... and according to the manual - it is not centrally located ...

Ok - will get in touch with you ... probably just before going on a longer work trip or when I know for sure I won't need the unit. But I will certainly contact you - thank you for your flexibility and your readiness to support your customers :-). As always - your support should be an example to ...

How long would such change take ? I am tempted to send my unit ...

Best regards

gorcio

Hi,

somehow, I have never been able to charge mu unit fully, in one go. Usually it starts charging fine, then at random inteval, it starts blinking red light. It requires disconnecting the charger, reconnecting it and then continuing charging.
While I can charge my unit, it requires monitoring and ...

Quick question - can those custom center views be configured off before the dive ? I do not want to play with menus under water - just want to set them off for good

Best regards
gorcio

Just wanted to say thank you for a fast and effective service - my computer was returned to me updated, quickly and I am planning to enjoy it again this weekend.
Quality and responsiveness of your service could be taken by many as example, not just in electronics, but in general.

Thank you and best ...

There is no log output.
It runs the update, then displays a message similar to wait to let OSTC finish or something alike. Then the unit reboots, displayes RTE update, text like "decompression data will be lost", progress bar, reboots and that's it.

I can record video tonight and put on youtube to ...

But it does not install ! How can I make sure it is installed, if the installer does not succeed ? I have tried multiple times with 1.1.8, and the RTE is never installed properly using OSTC Companion.
I can re-run the installation as many times as I want - the RTE does not get updated.

Best regards ...

Hi,

I have been recharging it all night. Still battery empty, red.
I can try to re-install 1.1.8 again today and send you screenshots.
Effectively it shows 1.1.8 firmware, and RTE as 0.00 (font 0.9 if I remember correctly).
I have tried 5 times in a row, after first update, it was always prompting ...

So ...
tried to upgrade to 1.1.8 .... keeps asking to update RTE to 0.93. Multiple firmware updates - still keeps asking.
I went back to 1.1.2 - lost all settings, there is a red message "cold start" displayed under the date. What shall I do with it ?
An explanation would be helpful.

Downloading ...

Unfortunately, I cannot download anything using OSTC Profile from OSTC tools. It starts download, shows green progress bar and message on the unit screen, then finishes and there are no dives to extract. The OSTC Dump does not connect at all. Is export from DivingLog of any use ?

By the way - there ...

GF 30/80, latest firmware.

Best regards