Faulty Button on OSTC3

OSTC's running hwOS sport or tech
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matthewnmoore
Posts: 10
Joined: Saturday 28. January 2012, 18:06

Faulty Button on OSTC3

Post by matthewnmoore »

Hi Guys.

I have an OSTC that has done about 60 dives that now has a faulty button. I always rinse off with fresh water after diving, I have tried soaking it over night in fresh water but nothing seems to work. Any suggestions? Many thanks, Matthew
heinrichsweikamp
Posts: 4446
Joined: Sunday 13. May 2007, 18:07

Re: Faulty Button on OSTC3

Post by heinrichsweikamp »

Hi,

The buttons work magnetically (So dirt or salt will not affect them). What you can try is remove the backplate and flip the button by 180° (All of this has no impact on the sealing of the unit). If this does not help, please email us directly: info@heinrichsweikamp.com and we'll ship you a new button asap.

Regards,
Matthias
matthewnmoore
Posts: 10
Joined: Saturday 28. January 2012, 18:06

Re: Faulty Button on OSTC3

Post by matthewnmoore »

Hi, Thats great thanks I will try it.
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