OSTC 4

[Orco]

Good evening,
today i got my new OSTC 4.
I started the configuration and after connecting bluetooth with HWOS config, the dive computer does not turn on anymore.
Will I return?
Best regards
GC

[Rob]

Hi,

was the OSTC fully charged before the Bluetooth connect?
What happens exactly? The Connect with Android was Ok?
What was shown at he OSTCs screen?

Regards
Rob

[Orco]

Hi Rob,
the battery was 92%
good connection with android.
OSTC display: name surname address.
successfully typed name etc.
after it went out.
I received it this morning, I plan to send it back tomorrow morning morning.
I am a bit disappointed, after three ostc2n that worked (and work) perfectly, I have a tech plus in repair, the 4 I have wanted for a long time. I hope I have not made any mistakes.
Regards

[Rob]

Hi,

try recharging it. Than switch it on.
Did you fully charge it before use?

Regards
Rob

[Orco]

Hi,
before use I did not charge it, the display battery was 92%
I try to upload it.
thank you very much
regards.
Gian Carlo

[Rob]

Hi Orco,

is it working now?

Regards
Rob

[Orco]

Hi Rob,
no sign of life, I sent it back to the factory.
Thanks for the advices.
have a nice day.
Gian Carlo

[heinrichsweikamp]

Hi,

The problem was an easy one: The button sensitivity of the left button (To power-on the unit) was set to 30%, which requires some force to push. We reset this to 85% and the unit is good as new. Maybe this helps somebody else with a similar problem in the future.

regards,
Matthias

[swissdiving]

Matthias, any specific reason why not allow for any button to power on the unit?

[heinrichsweikamp]

Hi,

Yes, the electronic will only react to this button in sleep mode. Changing this is not possible in software.

regards,
Matthias