ERR Showing in hpa and celsius

OSTC running hwOS4 Firmware
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TDR
Posts: 14
Joined: Sunday 2. May 2010, 09:58

ERR Showing in hpa and celsius

Post by TDR »

Hi,
Computer glitched with large numbers in top left. Now shows err in hpa and celsius
TDR
Posts: 14
Joined: Sunday 2. May 2010, 09:58

Re: ERR Showing in hpa and celsius

Post by TDR »

Also cannot calibrate compass
TDR
Posts: 14
Joined: Sunday 2. May 2010, 09:58

Re: ERR Showing in hpa and celsius

Post by TDR »

It’s pretty much bricked. I’ve updated the firmware. But it won’t let me access any menus.
TDR
Posts: 14
Joined: Sunday 2. May 2010, 09:58

Re: ERR Showing in hpa and celsius

Post by TDR »

Left it overnight. Now the unit will not switch on
swissdiving
Posts: 817
Joined: Saturday 30. July 2011, 07:30

Re: ERR Showing in hpa and celsius

Post by swissdiving »

When did you update FW, before or after error?
Was the FW upgrade successful?
To which FW?
Is it fully charged?

Did you restart it with a magnet?
Cheers,

Hansjoerg

--> 2N ¦ 2201 / 3892
--> OSTC4 ¦ 257 / 392 / 424 / 647/1324 Fischer

RTFM
TDR
Posts: 14
Joined: Sunday 2. May 2010, 09:58

Re: ERR Showing in hpa and celsius

Post by TDR »

Hi, updated after error. Latest FW and it was successful. How to reset with magnet
TDR
Posts: 14
Joined: Sunday 2. May 2010, 09:58

Re: ERR Showing in hpa and celsius

Post by TDR »

Yes it is fully charged
swissdiving
Posts: 817
Joined: Saturday 30. July 2011, 07:30

Re: ERR Showing in hpa and celsius

Post by swissdiving »

Put the OSTC4 on the charger and touch the left side with a strong magnet. That restarts the OSTC.
Cheers,

Hansjoerg

--> 2N ¦ 2201 / 3892
--> OSTC4 ¦ 257 / 392 / 424 / 647/1324 Fischer

RTFM
TDR
Posts: 14
Joined: Sunday 2. May 2010, 09:58

Re: ERR Showing in hpa and celsius

Post by TDR »

Mmmm, dosent seem to do anything.
mikeller
Posts: 9
Joined: Wednesday 14. July 2021, 07:36

Re: ERR Showing in hpa and celsius

Post by mikeller »

TDR wrote: Tuesday 2. May 2023, 11:39 Mmmm, dosent seem to do anything.
You should see the device power cycle and then start up when it's done the right way:
- the dive computer needs to be on the charger, and actually charging;
- touch the magnet to the metal casing of the dive computer, on the side where the circular opening for the battery compartment is, next to the compartment (or slide it over the entire side, to get the right spot);
- when it's working you should see the 'Heinrichs Weikamp' boot logo, and then the surface screen.
swissdiving
Posts: 817
Joined: Saturday 30. July 2011, 07:30

Re: ERR Showing in hpa and celsius

Post by swissdiving »

- and the magnet has to be strong enough.
Cheers,

Hansjoerg

--> 2N ¦ 2201 / 3892
--> OSTC4 ¦ 257 / 392 / 424 / 647/1324 Fischer

RTFM
heinrichsweikamp
Posts: 4385
Joined: Sunday 13. May 2007, 18:07

Re: ERR Showing in hpa and celsius

Post by heinrichsweikamp »

TDR wrote: Saturday 29. April 2023, 20:38 Computer glitched with large numbers in top left. Now shows err in hpa and celsius
"ERR" is short for "Error" and indicates a hard-defect at the pressure sensor. Since you are in contact with us already we'll have this fixed soon.

regards,
Matthias
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