OSTC Sport - issue during one dive

OSTC's running hwOS sport or tech
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Motardplongeur
Posts: 67
Joined: 13 Aug 2015, 19:24

OSTC Sport - issue during one dive

Post by Motardplongeur »

Hi,

I got an issue w/ my OSTC Sport during one dive :

Starting my (second, in the morning, approx 40' after end of the first one) dive, I thought my OSTC was still "OFF" --> I switched it "ON" by pressing both buttons at the same time. During pressing, I saw the standard diving screen (means my OSTC went "ON" w/ depth at the same time) but too late to stop my pressing movement.

And so, the screen (pic below) appeared directly and not able to unblock the OSTC. After my dive, I removed the battery during a few seconds and everything became "OK" ; just this dive not stored, and time shifted from 2 hours, approx duration btw it went blocked and removing the battery. Nothing wrong after.

W/ the latest SW 10.76 updated a few days before.

Any idea about ?

Thanks.

Battery @ 57%
Image
Les pieds dans l'eau, la tête dans les étoiles, le reste sur terre !

OSTC #12002 & #11150
heinrichsweikamp
Posts: 4484
Joined: 13 May 2007, 18:07

Re: OSTC Sport - issue during one dive

Post by heinrichsweikamp »

Hi,

Can you post the "Information" page 1 from the "Settings" Menu?

Regards,
Matthias
Motardplongeur
Posts: 67
Joined: 13 Aug 2015, 19:24

Re: OSTC Sport - issue during one dive

Post by Motardplongeur »

Hi,

I'll do it this weekend.
Les pieds dans l'eau, la tête dans les étoiles, le reste sur terre !

OSTC #12002 & #11150
Motardplongeur
Posts: 67
Joined: 13 Aug 2015, 19:24

Re: OSTC Sport - issue during one dive

Post by Motardplongeur »

Les pieds dans l'eau, la tête dans les étoiles, le reste sur terre !

OSTC #12002 & #11150
heinrichsweikamp
Posts: 4484
Joined: 13 May 2007, 18:07

Re: OSTC Sport - issue during one dive

Post by heinrichsweikamp »

Thanks for the information. We'll look into this. From the image I don't think that this is a software issue.

Regards,
Matthias
dadefay
Posts: 130
Joined: 02 Feb 2017, 15:39

Re: OSTC Sport - issue during one dive

Post by dadefay »

Hello,

I recently saw this once on my OSTC 2, running hwOS 3.21. I don't remember the full context, it was during a shallow open circuit dive ; entering a menu solved the trouble.

16 dives later in CCR mode, did not see it any more...

Kind regards.
Didier A. Defay
OC trimix instructor / Trimix CCR diver
France

OSTC 2 #18835
- OSTC Plus #16077
-- OSTC 3+ #4806
--- OSTC 3 #3999
DrFosterGloucester
Posts: 13
Joined: 29 Nov 2018, 11:07

Re: OSTC Sport - issue during one dive

Post by DrFosterGloucester »

Mine also did exactly this the other day. I managed to exit the weird overlaid mode by pressing a combination of the buttons which I think essentially was bringing up the little dive mode menu and exiting it. It then worked normally for the rest of the dive.
raiko
Posts: 9
Joined: 09 Sep 2021, 09:13

Re: OSTC Sport - issue during one dive

Post by raiko »

Hi,
I had the same issue with my OSTC Sport yesterday. However, I couldn’t exit the menu whilst under water. When trying to download the dive, my MacDive logbook didn’t accept it claiming that NDL, depth and temp where wrong. Weirdly enough the OSTC stored the previous five twice in the logbook.
So far I haven’t seen an answer from Mathias on this issue. Has it been solved?
Raiko
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