Unable to connect OSTC to Mac

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Niko
Posts: 6
Joined: Sunday 30. December 2012, 10:59

Unable to connect OSTC to Mac

Post by Niko »

Hello,

I have just acquired an OSTC 2N and can't manage to connect to JDivelog (Mac).
I have correctly installed Jdivelog and ftdi drivers.
When going to settings, I can only see bluetooth-modem and bluetooth-pda port coms. I can't see any regular com port (it is plugged via usb). Maybe this is the problem ?
Also, when connecting my ostc nothing displays on the ostc screen (not sure it is even connected then).

Please help !
Needless to say, I am far from an IT expert :-(

Thanks
Bardass
Posts: 290
Joined: Tuesday 11. January 2011, 20:11

Re: Unable to connect OSTC to Mac

Post by Bardass »

There are many, many problems with Jdivlog which is not updtodate with ostc.
Try ostc planner for Mac
Bardass
scubatinoo
Posts: 673
Joined: Sunday 1. January 2012, 22:41

Re: Unable to connect OSTC to Mac

Post by scubatinoo »

Hi Bardass

I have no problem at all (*) with JDiveLog and MacOS X (10.8.2). But i'm talking only about downloading dives - not editing CF's...

@niko:
Just make sure you have the newest version of
- JRE (Java Update!)
- JDiveLog
- FTDI drivers
- MacOS

(*) I have a problem when i plug the USB-Cable into an USB-Hub. So make sure you connect your OSTC directly to your USB-Port on your Mac!
regards,
scubatinoo

> OSTC 2N 3705 & OSTC 2 18807 <
Niko
Posts: 6
Joined: Sunday 30. December 2012, 10:59

Re: Unable to connect OSTC to Mac

Post by Niko »

Hello,

Thanks for your prompt replies.
I didn't know OSTC planner, can we also configure all OSTC CF's with it ?

@scubatinoo, I believe I have the latest versions of jdivelog / FTDI drivers and MacOS... but I don't know about JRE. Can you please tell me how to do the java update ? any link and documentation ?

Thanks
Niko
heinrichsweikamp
Posts: 4446
Joined: Sunday 13. May 2007, 18:07

Re: Unable to connect OSTC to Mac

Post by heinrichsweikamp »

Also, give subsurface a try: http://subsurface.hohndel.org/ It's easier to install on a MAC and will test the general connectivity. If Subsurface works I'm sure we get jdivelog working, too.

regards,
Matthias
Niko
Posts: 6
Joined: Sunday 30. December 2012, 10:59

Re: Unable to connect OSTC to Mac

Post by Niko »

Hi Matthias,

I am unable to connect with subsurface.
I choose "OSTC" as dive computer, then the "device name" that is proposed is:
/dev/tty.SLAB_USBtoUART -> not sure what this is !

When trying to download dive information (following subsurface documentation), I have the following error message:
Unable to open Heinrich Weikamp OSTCN (/dev/tty.SLAB_USBtoUART)

...still desperate !
scubatinoo
Posts: 673
Joined: Sunday 1. January 2012, 22:41

Re: Unable to connect OSTC to Mac

Post by scubatinoo »

Niko, the device name has to look something like that: /dev/tty.usbserial-A4SHCQSJ
As far as i can remember i had to change the name manually. JDiveLog will offer you the name automatically...

Did you connect your OSTC directly to your Mac (not via USB Hub)? Did you first connect, then turn on the OSTC and then open the software? Make sure that the software is closed properly when you connect - use cmd+q to close JDiveLog!

For Updates just use the Apple on the very top left --> Software update. This will check with App Store for newer versions... There are also some helpfiles on the FTDI Website. Some of them will explain how to find the device name. Maybe you're going to have a look there too.
regards,
scubatinoo

> OSTC 2N 3705 & OSTC 2 18807 <
scubatinoo
Posts: 673
Joined: Sunday 1. January 2012, 22:41

Re: Unable to connect OSTC to Mac

Post by scubatinoo »

Maybe this Guide will help you to check if the FTDI Driver is installed properly:
http://www.ftdichip.com/Support/Documen ... AC_OSX.pdf
Have a look on page 9...
regards,
scubatinoo

> OSTC 2N 3705 & OSTC 2 18807 <
Niko
Posts: 6
Joined: Sunday 30. December 2012, 10:59

Re: Unable to connect OSTC to Mac

Post by Niko »

thanks scubatino.... will check all this tonight
softwrae update is all good
I hugged the ostc directly (not via a hub)

Maybe you can tell me something, when you plug the ostc in, does it display something on the ostc screen showing it is indeed plugged ? The battery being fully charged I don't have any sign on the ostc screen, is it normal ?

Many thks for your help
Niko
scubatinoo
Posts: 673
Joined: Sunday 1. January 2012, 22:41

Re: Unable to connect OSTC to Mac

Post by scubatinoo »

Yes, the battery color will change when connected to usb... Turn the OSTC on and you'll see if it's charging.
regards,
scubatinoo

> OSTC 2N 3705 & OSTC 2 18807 <
Niko
Posts: 6
Joined: Sunday 30. December 2012, 10:59

Re: Unable to connect OSTC to Mac

Post by Niko »

Hi scubatinoo

Many many thanks !!!!!
Actually the problem was ti the usb cable itself, it didn't connect well to the ostc because the plastic plug around the usc connector was too large and didn't plug well in the ostc. I cut some of the plastic -> then the battery changed from green to yellow (connection was ok !).
Jdivelog works well now !

@Matthias: should should probably check this, the usb plug is to big to fit correctly with the ostc.... did you have this problem before ?

Good that it works, I was kind of desperate !
Thanks to you all
Niko
tiefunten
Posts: 284
Joined: Wednesday 18. May 2011, 23:58

Re: Unable to connect OSTC to Mac

Post by tiefunten »

Yep, this problem with some of the usb-cables was reported before.
scubatinoo
Posts: 673
Joined: Sunday 1. January 2012, 22:41

Re: Unable to connect OSTC to Mac

Post by scubatinoo »

It's not a common problem, but a reported one... I'm glad you figured that out! Now you can write down the device name from JDiveLog and use it with Subsurface too, if you like
regards,
scubatinoo

> OSTC 2N 3705 & OSTC 2 18807 <
heinrichsweikamp
Posts: 4446
Joined: Sunday 13. May 2007, 18:07

Re: Unable to connect OSTC to Mac

Post by heinrichsweikamp »

Subsurface makes rapid progress currently. It's really worth a try.

Regards,
Matthias
scubatinoo
Posts: 673
Joined: Sunday 1. January 2012, 22:41

Re: Unable to connect OSTC to Mac

Post by scubatinoo »

Did you compile your own actual version? Because 3.0 is not yet ready to come... And 2.1 i personally don't like very much...
regards,
scubatinoo

> OSTC 2N 3705 & OSTC 2 18807 <
heinrichsweikamp
Posts: 4446
Joined: Sunday 13. May 2007, 18:07

Re: Unable to connect OSTC to Mac

Post by heinrichsweikamp »

Yes, which is very simple using Linux...

regards,
Matthias
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