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Battery

Posted: Tuesday 8. September 2015, 07:42
by Grief79
Hi,
Just bought my osct2 turned it on tried to start Bluetooth. It turned itself off so thought battery had gone.

Placed it on the charge pad and get the green and blue flickering light.... 10 hours later it still won't turn on.......

Any help be great

Grief79

Battery

Posted: Tuesday 8. September 2015, 14:43
by Grief79
-- moved topic --

Re: Battery

Posted: Tuesday 8. September 2015, 14:48
by heinrichsweikamp
Hi,

You can try a magnet reset here first in order to re-enable the unit:

- Place on the charger pad
- Reset the unit with a quite strong magnet (Hold the magnet approx. in the middle of the screen)

Most likely the unit will restart and (unlikely) will show an error page.

Regards,
Matthias

Re: Battery

Posted: Tuesday 8. September 2015, 18:51
by Grief79
Hi, wot colour should the light be on the charge pad

Re: Battery

Posted: Wednesday 9. September 2015, 10:04
by heinrichsweikamp
Grief79 Wrote:
-------------------------------------------------------
> Hi, wot colour should the light be on the charge
> pad

It's different. We don't build these by ourselves and the supplier uses the LED color he gets on the day of assembly. A different color compared to no OSTC is on the pad.

If it does not work, most likely your magnet is not strong enough.

Just to make sure: You can also contact us directly for this issue (Which definitely is not normal and may be related to a hardware defect).

regards,
Matthias