OSTC4 Pairing issue
Posted: Tuesday 25. June 2019, 12:06
Hi,
I am experiencing difficulties pairing a newly purchased OSTC4:-
Windows 10 PC (64-bit)
OSTC Companion v3 appears to have successfully installed
Bluetooth enabled on PC and in OSTC4 settings
OSTC4 lists as paired device ("OSTC4-00264")
However, when I attempt connection via OSTC Companion the following error message is generated:
"OSTC4 selected.
Connecting...
Port is not defined.
Port : Port is not defined.
Error: Port : Port is not defined."
It was my understanding from the manual that driver installation is not required. From Devices>Properties>Hardware I don't see a COM port defined so as to enter into OSTC Companion.
Would much appreciate some advice please. Thanks.
I am experiencing difficulties pairing a newly purchased OSTC4:-
Windows 10 PC (64-bit)
OSTC Companion v3 appears to have successfully installed
Bluetooth enabled on PC and in OSTC4 settings
OSTC4 lists as paired device ("OSTC4-00264")
However, when I attempt connection via OSTC Companion the following error message is generated:
"OSTC4 selected.
Connecting...
Port is not defined.
Port : Port is not defined.
Error: Port : Port is not defined."
It was my understanding from the manual that driver installation is not required. From Devices>Properties>Hardware I don't see a COM port defined so as to enter into OSTC Companion.
Would much appreciate some advice please. Thanks.