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OSTC 2 screen a mess when i switch it on!

Posted: Sunday 24. November 2019, 15:37
by Nick B
Hi,

Been using my trusty OSTC 2 for a couple of years, no issues till now.

When i switch on the unit the screen is just ‘random white out’ almost like something has smashed it! You cannot read any figures making it unusable. I think its either a screen problem or a software problem.

Has anyone come across this before and should it be returned for analysis/service?

If so what is this likely to cost?

Thanks

Re: OSTC 2 screen a mess when i switch it on!

Posted: Monday 25. November 2019, 11:44
by Nick B
Is there a contact email address at heinrichs weikamp i can mail with this problem?

Re: OSTC 2 screen a mess when i switch it on!

Posted: Monday 25. November 2019, 12:05
by heinrichsweikamp
https://heinrichsweikamp.com/ has several ways to contact us. e.g.: info@heinrichsweikamp.com

regards,
Matthias

Re: OSTC 2 screen a mess when i switch it on!

Posted: Monday 25. November 2019, 15:46
by Nick B
Many thanks Matthias,

Email with photo on its way now, for your attention!

Thanks
Nick

Re: OSTC 2 screen a mess when i switch it on!

Posted: Thursday 28. November 2019, 16:57
by Nick B
Hi Matthias

Did you receive my email?

Nick